Online Training FAQ
Course Structure
Q: Can we schedule custom dates for a class?
A: Please contact us to discuss this option for groups of five or more students.
Q: How much time should I plan?
A: As with classroom training, you should reserve a full day for each day of the class. Each day includes about 4.5 hours of instructor-led online training. You should plan for additional time to work on the lab excercises.
Q: When will I do the lab exercises?
A: Outside training hours. You need to schedule additional time outside the training session to complete the labs. There are usually 2-3 lab exercises per module requiring about 2-3 hours of practice for the entire content presented during the day.
Q: What if I get stuck following the lab instructions?
A: Each module will be recorded so you could follow the demos step-by-step. If you still have an issue, you can post a question to the training forum or discuss the issue the next day.
Q: Do you offer a full-day online class version to help interactively with the labs?
A: Expanding the part-time class to a full-day class and have the instructor assists with the labs by sharing the student desktop is a possibility. Please contact us to discuss this option.
Q: What course materials will I get?
A: When the class starts, you will get the slides and lab manuals in PDF format and the source code. Whenever applicable, you will also receive a complimentary book for further study.
Q: Will I be able to ask questions?
A: You are encouraged to ask questions during the meeting either directly or using the Live Meeting Q&A panel.
Q: What if I have to miss a day or a part of a lesson?
A: Each module will be recorded and available for viewing online for 30 days after the meeting.
Q: Will your courses help me to prepare for Microsoft BI exams?
A: As co-authors of the Microsoft BI training kits and Microsoft certified trainers, we can assure you that our classes meet and exceed the content covered in the Microsoft Official Curriculum. That said, the most important success factor to pass a certification exam is real-life experience. When preparing for the exam, at minimum you should do all class lab exercises and study the book that you will get when you attend the class.
Q: My organization prefers Microsoft Official Curriculum (MOC). Do you teach Business Intelligence MOC online classes?
A: Yes, as a Microsoft Certified Trainer (MCT) we can teach Reporting Services and Analysis Services MOC online classes. Your organization is responsible for purchasing the student training materials. Please contact us to find how we can help you.
Course Delivery
Q: How will the online course be delivered?
A: Online classes are delivered via Microsoft Live Meeting.
Q: What do I need to have before the meeting?
A: A functional Internet broadband connection is the most important requirement. Before the meeting or when you sign up, install the Live Meeting Client which you can download from here or from the Join the Meeting page. You will also need to install the required software for the lab exercises as explained in the course details page. Please check the Live Meeting Learning Center for more information about the Live Meeting requirements and troubleshooting tips.
Q: What are the audio options?
A: Two audio options will be provided: computer audio, also known as VoIP, and an US toll conference number. For VOIP, you will need a headset with a microphone. Using a company conference bridge is also an option for students from the same company.
Course Registration
Q: How do I register for an online class?
A: Use the registration link on the training page.
Q: When should I register?
A: In general, you should register at least two weeks before the class starts.
Q: What are the payment options?
A: Check (please let us know if you need an invoice), PayPal direct payment, or credit card payment processed through PayPal. The course registration e-mail will provide the payment details.
Q: What is your cancellation policy?
A: Fees are fully refundable if the event is cancelled. Fees are fully refundable up to two-weeks prior to event date. Cancellation less than a week prior to event date are subject to a 50% cancellation fee. Cancellations without notice are responsible for the full event fee.
Q: Will I get a discount for registering multiple students?
A: The course pricing has been discounted already but please do contact us to discuss pricing further.
Course Licensing
Q: How is the course licensed?
A: Prologika’s online events are licensed for only a single student to view and participate on a single computer. You may not share or broadcast the event to other people. You may not record the event. If you have multiple students that you want to view the class at the same time, you may broadcast the class if you purchase a seat for each person attending the class.
